This Refund Policy ("Policy") governs the refund process for purchases made from Supernotes Education Ltd, trading as "Supernotes" ("Company"), a company based in the United Kingdom. By using or accessing Supernotes' services or making a purchase, you acknowledge that you have read, understood, and agreed to the terms outlined in this Policy.
If you are not satisfied with your purchase of a subscription from Supernotes and wish to obtain a refund, you may do so within 14 days from the date of purchase. During this period, Supernotes will provide a full refund without requiring any additional information or justification from you.
For purchases made through the Google Play Store or the Apple App Store, Supernotes acknowledges and abides by the respective refund policies of these platforms. If you have purchased Supernotes through the Google Play Store or the Apple App Store, please contact them directly to initiate the refund process, as their policies will apply.
After the 14-day refund period has elapsed, Supernotes is unable to offer refunds for any purchases. However, you retain the right to cancel your subscription at any time, and you will continue to have access to the services you paid for until the subscription period ends.
At Supernotes, we strive to ensure customer satisfaction. If you are unhappy with the services provided by Supernotes in any way, we encourage you to contact us promptly by emailing email@example.com. We value your feedback and are committed to addressing any concerns you may have.
We regularly release updates to improve our services, and we welcome your suggestions and input. Your feedback plays a crucial role in helping us improve the Supernotes experience for all users.
Supernotes reserves the right to modify or update this Policy at any time, without prior notice, by posting the revised version on our website or within the Supernotes application. Any changes made to this Policy will become effective immediately upon posting. It is your responsibility to review this Policy periodically to stay informed of any updates.
This Policy is governed by the law of England and Wales. Any disputes may be brought before the courts of England and Wales, but that does not affect any rights you may have as a consumer under the law of any other part of the United Kingdom where you live, or any right you may have to take legal proceedings there.
Have any questions? Send us an email at firstname.lastname@example.org or write us at:
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