Notes are personal, and we keep it that way with strict security and privacy measures.
Your data is securely stored on our servers in London, United Kingdom. We have in place robust security measures including physical and network security, encryption, access control, regular audits, data backup, and incident monitoring. Our practices comply with industry standards including GDPR and the Data Protection Act, underscoring our dedication to safeguarding your data and privacy.
On Supernotes your data is always encrypted in transit (forced SSL) and encrypted at rest (AES-256). Currently data is not end-to-end-encrypted (E2EE) on the platform, but this is something we hope to offer in the future. As a web-first platform with integrated collaboration features, it is difficult to do E2EE right while also not hindering when and how people want to share their content. If you'd like to learn more about all the different forms of encryption, and why we don't have E2EE currently we've written an in-depth article here.
Our databases have full backups taken every day with write-ahead-logs maintained alongside those backups, so at any time we can restore our databases from any point within the last seven days. We also store encrypted daily backups of our databases for the past month on a different cloud provider to ensure your data can always be recovered even in the case of a catastrophic failure of our primary cloud provider.
Have any questions? Send us an email at email@example.com or write us at:
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